Leadership Conference is an annual, two-day hybrid event for all Southwest Leaders, with a purpose to inspire and develop Leaders through dynamic content, engaging platforms, and messages that ignite curiosity and shape our learning and development Culture at Southwest.

Leadership Conference 2024 is on Wednesday, October 16, and Thursday, October 17. It will be hosted on our Corporate Campus in Dallas and livestreamed through the Virtual Hub.

All Southwest Leaders are invited to participate in Leadership Conference, as each session is livestreamed and recorded for on-demand viewing.

SMC Leaders, Directors, and select group of additional Leaders are invited to attend the Main Stage Sessions in the Wings Rooms at our Dallas Corporate Campus. Breakout sessions are available for all Leaders to attend in person, either in Wings, TOPS, and/or Freedom Hall, and are also livestreamed for virtual attendance.

Note: Those who register to attend an in-person breakout session should either be local to Dallas, invited to attend the Main Stage Sessions in person, and/or already be scheduled to be in Dallas for other business purposes. Travel accommodations, including Non-Revenue Must Ride (NRMR) flights and hotels, will not be provided otherwise.

This year’s theme is “Rise Above,” which is one of our 2024 Focus Areas. We know our future depends on each of us acting like an owner, embracing the cause that is Southwest, and showing up every day for the Team, determined to do our part. As Leaders, we stand for something better and hold each other accountable to “Rise Above.”

In addition to our Main Stage Speakers, we're excited to introduce breakout sessions, which will allow you to customize your learning experience. Mark your calendars! This is an event you definitely won't want to miss.

To learn more about what to expect at Leadership Conference, visit the Event Details page. You can also watch recordings from previous Leader events on SWALife

Whether you're attending in person or virtually, you must register with your WNCO email address. If you have technical difficulties, email learningevents@wnco.com.

If you plan on tuning in virtually as a group (in a break room, conference room, etc.) we ask that you register individually so we know you're joining us.

First, verify you're using your Company email address and that it matches the one in Outlook. If it still isn't working, email LearningEvents@wnco.com and include any pertinent information and/or a screenshot of the issue so that we may help.

Please have each person attending register themselves at https://southwest.swoogo.com/lc24.

Email LearningEvents@wnco.com and include your job title and department name for us to verify your applicable sessions.

You’ll have the best experience participating live; however, we understand work schedules don’t always allow for that. We’ll share recordings of the sessions after the event for those unable to tune in live. 
 
If you’re registered to attend a portion of the event in person and can no longer attend, please update your selection from in person to virtual so we can plan accordingly and keep costs low.

To change your selection, go to Register >Modify My Registration. Once you're signed in, select the "Actions" button next to your name. Select "Events," deselect your current selection, and reselect which event(s) you plan to attend or tune in for. 

The sessions are streamed live on the Virtual Hub of this event site. We'll also email registrants the morning of each session with a direct link. All participants must register with their Company email to log in and view the event, whether live or recorded.

We’re excited to welcome back our two hosts for our virtual audience, Spencer Dodd and Zerina Hamulic! Tune in 15 minutes before the program starts for exclusive content streamed live from the Wings Rooms, where you'll be able to interact via the chat feature, listen in on session debrief discussions, and hear interviews with various Southwest Leaders.

No. The event is a one-way feed with no video or microphone access from your device.

Yes! In order to tune in, someone in the group must sign in on the Virtual Hub with their Swoogo login credentials. For other viewers to count as attendees they need to:

• Register for the event at https://southwest.swoogo.com/lc24.
• Check themselves in manually by clicking a link provided the day of the event, which they'll receive via email. 

Yes. To enable closed captioning on a video, hover your mouse over the video window and click the "cc" icon. 

For instructions on live captioning in Chrome, review this article in their Help Center. Instructions for changing caption settings in Edge are available on their support page. 

• If you encounter technical issues during the live event, please refresh your browser. Streaming performance can vary based on browsers. In the past, attendees shared a smooth experience using the Edge or Chrome browsers.  

• To preserve our network bandwidth and avoid operational impact on the business, please tune in with personal WiFi or mobile devices using cellular data.

• If working remotely, please disconnect from the Southwest VPN before viewing the event.

The attire is business casual.

We’ll offer limited supplies, but we encourage Attendees to bring a notebook or tablet to jot down their learnings and a refillable water bottle to support our sustainability efforts. Also, the Wings Rooms can get chilly, so bring a light sweater or jacket.

Yes. We have a limited number of hotel rooms designated for those specifically invited to attend a Main Session in person and who live outside the Dallas metroplex. Hotel requests will be submitted during the registration flow and are due by Friday, September 27.

Yes. A Southwest Employee shuttle runs continuously between DAL and the LEAD Center of our Campus. Additionally, Lyft codes are provided to our in-person attendees and can be found in the Know Before You Go email sent prior to the event.

​​Yes. There's a luggage storage room in the front lobby of each building on our Corporate Campus.

No. Leaders invited to attend in person aren’t permitted to send alternates in their place. We appreciate your understanding.

Yes! We'll record the various sessions of Leadership Conference and make them available to view post-event. You're still eligible for LMS credit if you watch the recordings by the end of the year. After that, we'll move recordings to the Leadership Conference SWALife page for reference in 2024 and beyond.

Leaders who attend in person at Wings will be eligible to receive CPE credit for CPA. If you attend virtually, you will not qualify.

If you'd like to request an accommodation based on a documented medical condition, contact the Southwest Airlines Accommodations Team as soon as possible. You can email Accommodations.Team@wnco.com or call them at (214) 792-4792.
 
They'll ask you to provide medical documentation to support your request, which can occasionally take time as you work with your medical provider.

Note: Contact the Accommodations Team each time you plan on attending an event if you have an accommodation request due to a medical condition. After reviewing the information from you and your medical provider, the Accommodations Team will advise you and the event organizers accordingly.

Yes. If you are flying in for your session, you may book your Non-Revenue Must Ride (NRMR) confirmed travel with your local Authorized Booking Specialist (Leader, Admin, Coordinator, etc.). Please review the flight options prior to completing registration. Visit the Business Travel Overview and Policy SharePoint site for more information.