2022 Leadership Summit: LUV Them or Lose Them

We welcome you to join us at the 2022 Leadership Summit, where our goal is to inspire and develop our Leaders through dynamic content that ignites curiosity and shapes the learning and development culture at Southwest.

Virtual Learner Guide

Tuning in online? Follow along and takes notes on the Leadership Summit Virtual Learner Guide!
Feel free to either print ahead of time or pull it up during the meeting.

Summit Schedule

Thursday, October 20

Time

Topic

Speakers

8:30 a.m.

Welcome and Kickoff

Elle Clark & Kristi Owens

8:40 a.m.

Reinvigorating our Winning Culture

Bob Jordan

9:00 a.m.

Speaker Introduction

Rob Brown

9:05 a.m.

The Great Resignation

  • Facts and causes, global talent market, and talent stats

  • The science behind why people leave their jobs and why people want to stay

Luis Martins

9:50 a.m.

Speaker Introduction

Helen Giles

10:00 a.m.

Leadership Panel

  • "The Truth about Employee Engagement" by Patrick Lencioni book review and discussion
  • Our panel of Leaders discuss the topic of irrelevance, anonymity, and immeasurement

Moderator: Elizabeth Bryant

Leader Panel:

  • James Ashworth
  • Sonya Lacore
  • Lindsey Lang
  • Juan Suarez
  • Lauren Woods

10:45 a.m.

Break

  

10:55 a.m.

Speaker Introduction

Whitney Eichinger 

11:00 a.m.

Unstoppable Cultures: Five Lies about Employee Culture

  • Micro culture; culture is someone else’s job

  • Living our values
  • Return on the culture investment
  • Freedom in a framework; empowering your people
  • Making time for culture

Ginger Hardage 

11:35 a.m.

A Conversation with Ginger Hardage

Moderator: Linda Rutherford

11:55 a.m.

Closing Remarks

Elle Clark & Kristi Owens

12:00 p.m.

Event ends

  

Keynote Speakers

To learn more about the speakers that you'll hear from, click on their picture below.

Bob Jordan

Southwest Airlines

Chief Executive Officer

Luis Martins

UT McCombs School of Business

Director, Herb Kelleher Entrepreneurship Center

Ginger Hardage

Unstoppable Cultures

Founder & Culture Consultant

Featured Speakers

Elizabeth Bryant

Southwest Airlines

Senior Vice President People, Learning, & Development

James Ashworth

Southwest Airlines

Vice President
Customer Support & Services

Sonya Lacore

Southwest Airlines

Vice President
Inflight Operations

Lindsey Lang

Southwest Airlines

Vice President
People

Linda Rutherford

Southwest Airlines

Chief Administration &
Communications Officer

Juan Suarez

Southwest Airlines

Vice President
Diversity, Equity, & Inclusion

Lauren Woods

Southwest Airlines

Senior Vice President
Technology & Chief Information Officer

Hosts & Presenters

Elle Clark

Southwest Airlines

Senior Manager
Talent & Leadership Development

Kristi Owens

Southwest Airlines

Vice President
Talent & Leadership Development

Rob Brown

Southwest Airlines

Senior Director
Southwest Business

Whitney Eichinger

Southwest Airlines

Vice President
Culture & Engagement

Helen Giles

Southwest Airlines

Director
Supply Chain Management

Have a question for our Leaders and Presenters? Submit it here!