Join us for the Southwest Learning Summit!

The Southwest Learning Summit is an all-virtual development event featuring Employees and Leaders sharing wisdom and guidance on The Southwest Way, formative experiences, and expanding on how “It’s Our Southwest.” Each session will focus on a different Company Value to understand the importance of your role at Southwest and how you can bring your best self to your Teams.   

What's on the agenda?

Topic

Speakers

Welcome & Kickoff

Reagan Dollar-Hemler 

Learning Events Manager, Talent & Leadership Development (T&LD)

Who We Are: The Value of Service with LUV

 

Blake Red Elk, our "man-on-the-street," interviewing Cohearts at a Southwest Station about what Southwest's Value of Service with LUV means to them.

Blake Red Elk

Learning Events Consultant, T&LD

What We Do: Know our Business & Operation

 

Join a panel of Leaders representing various areas of the operation for insight into how we're transforming the turn. 

Moderator: Adam Schofield, Managing Director, Ops Strategy & Design

 

Employee Panel:

  • Amanda Troxel, Sr. Manager, Safety & Security
  • Bill Showalter, Managing Director, Ground Ops
  • Grant Morris, Managing Director, Flight Operations
  • Mary Wharton, Managing Director, Network Operations Planning

How We Grow: On a Role Podcast

 

Tune in to a live podcast with Operational Employees representing various job types, tenures, and experiences. They'll discuss how they've demonstrated and witnessed Southwest's Value of Service with LUV on the job.

Moderator: 

Joel Triska, Sr. Facilitator, T&LD

 

Podcast Guests:

  • Amy McConnell, DAL Flight Attendant
  • Michelle Stahl, ATL First Officer
  • Nathan Larrabee, MCI Ramp Agent

How We Grow: Employee Resource Groups

 

Employee Resource Groups (ERGs) are formed through the efforts of Employees organized around a significant and specific dimension of diversity or identity. ERGs are approved to operate under these guidelines to promote inclusivity by following and adhering to Southwest’s Values. This session will discuss why ERGs matter and how you can get involved.

Chuy Guiterrez, Sr. Strategy Consultant, Corporate Strategy

 

Jones Yen, Strategy & Planning Consultant, Culture & Communications

 

Marques Allen, Sr. Consultant, Ops Strategy & Design

Southwest Spotlight: Colleen Barrett

 

The Colleen C. Barrett Institute (CCBI) exists to honor the legacy of our Queen of Hearts, Colleen C. Barrett, by providing resources that help others learn from her example and make a remarkable impact in their organizations and our world. Listen in as Bobby and Kristi share how Colleen created Southwest's Culture emphasizing Service with LUV.

Bobby Loeb, Vice President, Southwest Airlines University

 

Kristi Owens, Vice President, T&LD

Who We Are: Hospitality and Service with LUV

 

Join Steve for a one-on-one discussion with the best-selling author of "Unreasonable Hospitality" and co-founder of The Welcome Conference, Will, about Southwest's Value of Service with LUV.

Steve Goldberg, Senior Vice President Operations & Hospitality

 

Will Guidara, Restaurateur & NYT Bestselling Author, "Unreasonable Hospitality"

 

Program Host

Reagan Dollar Hemler

Featured Speakers & Presenters

Steve Goldberg
Will Guidara
Kristi Owens
Bobby Loeb
Adam Schofield
Blake Red Elk
Joel Triska
Chuy Gutierrez
Jones Yen
Marques Allen

...and so much more!

Follow along with us!

Get the most out of your experience by following along and taking notes on the Virtual Learning Guide, which we'll link here and on the Virtual Hub before the event. Feel free to either print ahead of time or pull it up during the event.

Virtual Learning Guide