

Join us for the Southwest Learning Summit!
The Southwest Learning Summit is an all-virtual development event featuring Employees and Leaders sharing wisdom and guidance on The Southwest Way, formative experiences, and expanding on how “It’s Our Southwest.” Each session will focus on a different Company Value to understand the importance of your role at Southwest and how you can bring your best self to your Teams.
What's on the agenda?
Topic |
Speakers |
---|---|
Welcome & Kickoff |
Reagan Dollar-Hemler Learning Events Manager, Talent & Leadership Development (T&LD) |
Who We Are: The Value of Service with LUV
Blake Red Elk, our "man-on-the-street," interviewing Cohearts at a Southwest Station about what Southwest's Value of Service with LUV means to them. |
Blake Red Elk Learning Events Consultant, T&LD |
What We Do: Know our Business & Operation
Join a panel of Leaders representing various areas of the operation for insight into how we're transforming the turn. |
Moderator: Adam Schofield, Managing Director, Ops Strategy & Design
Employee Panel:
|
How We Grow: On a Role Podcast
Tune in to a live podcast with Operational Employees representing various job types, tenures, and experiences. They'll discuss how they've demonstrated and witnessed Southwest's Value of Service with LUV on the job. |
Moderator: Joel Triska, Sr. Facilitator, T&LD
Podcast Guests:
|
How We Grow: Employee Resource Groups
Employee Resource Groups (ERGs) are formed through the efforts of Employees organized around a significant and specific dimension of diversity or identity. ERGs are approved to operate under these guidelines to promote inclusivity by following and adhering to Southwest’s Values. This session will discuss why ERGs matter and how you can get involved. |
Chuy Guiterrez, Sr. Strategy Consultant, Corporate Strategy
Jones Yen, Strategy & Planning Consultant, Culture & Communications
Marques Allen, Sr. Consultant, Ops Strategy & Design |
Southwest Spotlight: Colleen Barrett
The Colleen C. Barrett Institute (CCBI) exists to honor the legacy of our Queen of Hearts, Colleen C. Barrett, by providing resources that help others learn from her example and make a remarkable impact in their organizations and our world. Listen in as Bobby and Kristi share how Colleen created Southwest's Culture emphasizing Service with LUV. |
Bobby Loeb, Vice President, Southwest Airlines University
Kristi Owens, Vice President, T&LD |
Who We Are: Hospitality and Service with LUV
Join Steve for a one-on-one discussion with the best-selling author of "Unreasonable Hospitality" and co-founder of The Welcome Conference, Will, about Southwest's Value of Service with LUV. |
Steve Goldberg, Senior Vice President Operations & Hospitality
Will Guidara, Restaurateur & NYT Bestselling Author, "Unreasonable Hospitality"
|
Program Host

Featured Speakers & Presenters






...and so much more!
Follow along with us!
Get the most out of your experience by following along and taking notes on the Virtual Learning Guide, which we'll link here and on the Virtual Hub before the event. Feel free to either print ahead of time or pull it up during the event.