Douglas Stone and Sheila Heen offer a framework and tools to receive feedback with curiosity and grace. Select the image to learn more about this book.

As you read “Thanks for the Feedback”, use the study guide, found in the LMS, to help you get the most out of the book. Select the image for more information.

Dr. Vivek Murthy and columnist David Brooks discuss how to create a meaningful life in a self-centered world. Select the image to listen to this episode.

Pat Lencioni highlights three virtues that make some people better team players than others in his book, "The Ideal Team Player."

The Best of Us activity helps Teams appreciate and apply their talents. Each person should share how to draw out their best and make commitments to each other. Use this along with the Bring/Need document for best results.

Listen to episode 404, where Dave Stachowiak interviews Amy Edmonson about building psychological safety.

"The Way of the Essentialist involves doing less, but better, so you can make the highest possible contribution.” Explore more of conference speaker Greg McKeown's teachings in his book "Essentialism."

Stay on top of industry news with Airlines for America (A4A). A4A works to improve safety and security for the traveling and 
shipping public. Visit their site for more info: https://www.airlines.org/

“Deep Work” by Cal Newport teaches the concept of focusing without distraction on a cognitively demanding task. Select the image to learn more.

Listen as Herb discusses the roots of Southwest Airlines with podcast host Guy Raz in episode 11 of “How I Built this”.

Toastmasters is a community within Southwest that aims to give you the skills and confidence to express yourself effectively. Select the image to learn more.

Social psychologist Amy Cuddy discusses in her TED Talk how our body language not only affects how others see us, but how we view ourselves.